August 23, 2017

Seven Ways to Improve eCommerce Customer Service

July 28, 2017 EcommNewz

Online businesses have been booming in recent years due to the conveniences they offer. If you’re planning to enter this industry, you should bear in mind that an online shop is significantly different from a physical store. Unlike the latter, where location and the establishment itself plays a role in […]

Ways That WhatsApp Can Help Build New Sales

July 19, 2017 EcommNewz

Since launching in 2009, WhatsApp has become one of the most popular ways for people to communicate with each other across the globe. Today, the mobile app’s active user base is second only to its parent company, Facebook, with over 1.2 billion people using it to send messages and share […]

Amazon “Eating” Up Retail Sales

July 7, 2017 EcommNewz

CNBC is reporting that MKM Partners analyst Rob Sanderson’s latest chart shows a striking gap that has widened between Amazon and store-based retailers (Wal-Mart, Taraget, Costco, Home Depot, etc.) over the past year. While Amazon still only boasts a 5 percent share of total retail sales, excluding food, across the […]

Amazon PrimeDay Expected to Peak eCommerce Sales for Many

June 28, 2017 EcommNewz

With the July 4th eTail and retail sales currently in high gear, many eCommerce sites and small businesses will continue riding the revenue wave into next week with the third annual Prime Day on Tuesday, July 11 with hundreds of thousands of deals exclusively for Prime members around the world. […]

Purchase an eCommerce Website or Start One?

June 23, 2017 EcommNewz

Over the last few years, the eCommerce model has been giving brick-and-mortar retailers a run for their money. A recent forecast estimates the eCommerce market will surpass $2 trillion in revenue for 2017 and increase its worth to $6.7 trillion by 2020. The eCommerce market has gained such a massive […]

Key eCommerce Trends So Far in 2017

June 5, 2017 EcommNewz

The U.S. currently has too many shopping malls. Studies have shown that the country has 24 feet of retail space per capita. However, it seems as if the retail bubble has burst and it’s now time for e-commerce to step forward and fill in the vacuum to satisfy the consumers’ […]

New Twitter Chatbot Tool

May 31, 2017 EcommNewz

Twitter has introduced a new chatbot feature for companies to promote their brands, and they are hoping that these businesses and their customers stay on the platform for their real-time interactions. This new platform allows brands to customize the experience for each customer. Interaction between the brands and their customers […]

eCommerce Sees Smart Growth With Facebook AI Chatbots

May 9, 2017 EcommNewz

Facebook continues to develop AI chatbots to aid e-commerce and retail companies grow their businesses at a minimum cost to tech innovations. Chatbots are certainly not new. People who dial 1-800 numbers have talked to these smart assistants at one point or another. However, innovations in this technology have made […]

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