03.19.03

Hello Readers!

The road to ecommerce success is full of detours and pitfalls. If you've been doing business on the Internet for any time at all you've certainly learned that this is the case. In today's issue, read the stories of two ecommerce veterans - Shelley Lowery and Milana Leshinsky. They've overcome enormous obstacles, and you'll learn to avoid some potential problems from their experiences. Jeff Lash joins us with a book review that just might teach you Why We Buy - check out his thoughts on the book to find out if it's for you.

Not sure how to plan your small business's growth on the Web? The Ecommerce Times offers tips on how to best spend your energy when you're just getting started. The tips are also great if you feel your business has stalled and you're not sure what to do. Be sure to read today's news items - one discusses a new scam involving eBay and Pay Pal, while the other has some encouraging news about online business.

Happy Reading!

How Small Sites Can Get Noticed
Ecommerce was so easy in the early days. There was little competition, and nearly anyone could make a fortune (well, at least initially) with a reasonably decent product and a Web site.
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Alive and Well
Is Internet commerce dead? If you read much of the popular media then you might get that impression. Business failures make big news. But in fact, this trend of reporting the latest failed ecommerce ventures is misleading. Online retailing is in fact hitting a stable and, apparently, sustainable phase. Even failed business models, like online petfood sales and travel, are currently doing very well.

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E-mail scam tries to fool PayPal users
Scammers are targeting eBay and Pay Pal once again. Many Pay Pal customers have recently received forged emails, supposedly originating from eBay and Pay Pal, that encourage them to disclose sensitive information. The emails are forged and instead are sent by scammers trying to steal users' private information.
Read the full article


 


Top Ten Lessons Learned in Internet Business
By Shelley Lowery
Since starting my Internet business back in 1997, I have learned many lessons along the way. These lessons have played a major role in my success, and I'd like to share them with you.
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If I could start over... Lessons learned in e-publishing business
By Milana Leshinsky
As my online business approaches its 1st anniversary, I look back on my efforts and results, trying to summarize and draw conclusions. What would I have done differently if I had to start from scratch again? What could I have done better? If you are just starting out in an information publishing business, or thinking about going into an e-business, the information I will share with you could be absolutely priceless as I will speak completely from personal experience.
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Why We Buy: The Science of Shopping
By Jeff Lash
“Experience design,” as it’s often used in the online world, refers to everything a customer comes in contact with when having experience with a brand—what the colors are, what emotions the design conveys, how the text is written, ease of interaction with the web site, how the content is structured, and much more. Information architects and designers sometimes forget that there is an offline experience as well; Paco Underhill’s “Why We Buy: The Science of Shopping” explores customer experience and consumer behavior as they affect retail and offline environments.
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