 Meeting
your customer's needs is as easy as 1-2-3 with ezSupport.
First your customer clicks on a "Help" button on your website to
access your ezSupport-powered customer support window. Next the customer support
pop-up window appears. Finally depending on your customer's need, they select
from the "self-help" and escalation support features. Below
are some of the support/service features you can provide:
- FAQs
- Question/Suggestion
- Problem Reporting
- Merchandise Return
- Shipping Tracking
- Chat/Live Help
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