The economy may be down but its not out! Seems amazon.com just experienced the best online holiday shopping season ever…  Amazon.com’s 14th Holiday Season Is Best Ever with over 6.3 million items ordered worldwide on the peak day, Dec. 15 - a record-breaking 72.9 items per second shipped to over 210 countries. Some Amazon.com 2008 [...]

Is your company ready for the online holiday rush?  Here is a summary of several issues to consider that appeared in a recent article by Cindy Waxer for InsideCRM, Ho-Ho-Hold on to Your Customers:

The fun of shopping online has worn off. Online megamall iStorez studied how people feel about shopping online. Only 1 in 10 Americans now shop just ‘for the fun of it,’ and the majority want improvements.
Here are some more findings: